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Pro PC Support
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Expert Online Technical Support for Your Computer & Peripherals.

Friendly tech help, without the runaround

Printer offline? Computer crawling? Email acting up? One call reaches a real technician who explains things plainly, quotes the price upfront, and fixes it while you watch.

Call Now — +1 888-406-8086 Request Support

A real technician answers

Monday–Saturday, 9:00 AM–9:00 PM EST

  • You approve the price before any work begins
  • You start and control every remote session
  • No fix, no fee — a full refund if we can't resolve the issue you booked
Mon–Sat support Serving USA & Canada Secure remote sessions Upfront pricing

All your IT help in one place

One number for the everyday technology problems that slow you down — handled remotely, explained in plain language.

Printer Support

Setup, offline errors, Wi-Fi printing, driver installs and print quality problems — for inkjet and laser printers.

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Computer Support

Slow computers, freezes, software installs, startup trouble and general tune-ups for desktops and laptops.

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Antivirus & Security Support

Antivirus installs and renewals, removal of unwanted programs, safe browsing setup and account security basics.

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Email Support

Email setup on any device, send/receive errors, password and sync problems, and moving email to a new computer.

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Windows Support

Windows updates, startup and sign-in problems, performance issues and upgrade help for Windows 10 and 11.

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Mac Support

macOS updates, slow Macs, Wi-Fi trouble, backups with Time Machine and new Mac setup done right.

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Chromebook Support

Startup trouble, Wi-Fi and printing, Android app issues and Powerwash guidance for ChromeOS devices.

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Wi-Fi & Network Support

Slow or dropping Wi-Fi, dead zones, router and extender setup, and getting every device reliably online.

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Why people choose Pro PC Support

Anyone can say they fix computers. We would rather show you: clear prices, sessions you control, and honest advice — including telling you when you do not need us.

More about how we work

  • Upfront pricing

    We quote a clear price after a first look, and you approve it before any paid work begins. No surprise charges, ever.

  • You stay in control

    You start every remote session, watch everything we do, and can disconnect at any moment. We never ask for banking passwords.

  • Plain-language help

    We explain what we are doing and why, in words that make sense — whether it is your first computer or your fifth.

  • Honest by policy

    Independent and unaffiliated with any brand. No fix, no fee — it is in writing in our refund policy.

How it works

  1. 1

    Tell us what is wrong

    Call or send the support form. Describe the problem in your own words — no technical knowledge needed.

  2. 2

    Approve a clear quote

    A technician takes a first look and tells you exactly what it costs. You decide — no obligation, no pressure.

  3. 3

    Watch it get fixed

    In a secure session you control, we fix the issue while you watch, then confirm everything works before we finish.

See the full process

Devices and brands we work with

As an independent provider, we support the tools people already own — across operating systems and manufacturers.

Devices & systems

  • Windows 10 & 11 PCs
  • Apple Mac (macOS)
  • Chromebooks
  • Inkjet & laser printers
  • Scanners
  • Tablets & phones (email setup)
  • Wi-Fi & home networks

Brands we commonly support

HP, Canon, Epson and Brother printers · Dell, Lenovo, HP and Acer computers · Apple Mac and iPad · Samsung and other Chromebooks · Microsoft Windows and Outlook · Google Gmail and ChromeOS · Norton, McAfee, Bitdefender and other security software.

Brand names are used for identification only — see the disclosure in the footer.

Common problems we can help with

  • My printer says it is offline but it is turned on
  • My computer takes forever to start up
  • I am not receiving my email on my phone
  • Windows update has been stuck for hours
  • My Mac keeps showing the spinning wheel
  • My Chromebook will not turn on
  • I clicked a suspicious email link — now what?
  • My antivirus expired and I am not sure what to do
  • I bought a new computer and need everything moved over

Start with the issue you see

01

Printer not connecting?

Setup, Wi-Fi, scanning, and print jobs

02

Computer running slow?

Startup, updates, storage, and errors

03

Email not syncing?

Setup, sending, and receiving fixes

04

Security software worry?

Antivirus install, setup, and guidance

See how support works

Common questions

Read all FAQs

Where to find us

Our office is based in San Jose, CA. All support is provided remotely, wherever you are in the USA or Canada.

  • 1635 Park Street, San Jose, CA 95126
  • Monday–Saturday, 9:00 AM–9:00 PM EST
San Jose, CA

Good to know before you call

Pro PC Support is an independent third-party provider — we are not the manufacturer of your device or software, and we do not issue product activation codes or sell manufacturer subscriptions. And if the manufacturer, your internet provider or an in-person technician is the better next step for your problem, we will tell you so honestly, before you spend anything.

Talk to a technician today

Call toll-free or send a request — we respond during business hours and quote before any work begins.

Call +1 888-406-8086 Request Support

Mon–Sat, 9 AM–9 PM EST · USA & Canada · You can end a remote session at any time