Skip to main content
Pro PC Support
Call Now Get Help

Email Support

Email is how bills, family photos and important documents reach you, so when it stops working it feels urgent. Whether your messages stopped arriving, your password stopped working or you just bought a new computer and want everything where you left it, we can sort it out remotely.

We work with all the major email services and programs, and we always set things up so your mail stays in sync across your computer, phone and tablet.

What we help with

  • Setting up email in Outlook, Gmail, Apple Mail and others
  • Messages not sending or not arriving
  • Password and sign-in problems with your mail provider
  • Email that is out of sync between devices
  • "Mailbox full" and storage cleanup
  • Moving email, contacts and calendars to a new computer

Common problems we fix

Mail stopped arriving

Usually a password that changed, a full mailbox or a sync setting that broke after an update. We find which one and fix it at the source.

Cannot send, only receive

Outgoing server settings are finicky. We correct them so replies actually leave your outbox.

Different mail on each device

Old "POP" settings download mail to one place. We move you to modern sync so every device shows the same mailbox.

Locked out of the account

We walk you through your provider's official recovery process and then secure the account so it does not happen again.

How it works

  1. 1

    Tell us about the problem

    Call or use the support form. Describe it in your own words — we take it from there.

  2. 2

    Approve your quote

    After a free first look, you get a clear price. Nothing starts until you say yes.

  3. 3

    Watch the fix happen

    In a secure session you control, we fix the issue and confirm everything works before finishing.

What to have ready

  • Your email address and, if you know it, the current password
  • Access to the phone or backup email used for account recovery
  • The devices you want the email to work on
  • Your email provider's name (the part after the @ sign)

Remember: we never ask for banking passwords or card PINs, and you can end the session at any time.

Email Support FAQs

Need email support now?

Call us toll-free or send a support request. We quote the price before any work begins — and you approve it first.

Mon–Sat, 9 AM–9 PM EST · USA & Canada · You can end a remote session at any time