Can you set up a brand-new printer for me?

Yes. We guide the unboxing basics over the phone, then connect remotely to install the correct software, join your Wi-Fi and print a test page with you.

My printer is old — is it still worth fixing?

Often yes. Most "dead" printers have a software or network problem, not a hardware failure. We diagnose first and tell you honestly if a repair makes sense before charging anything.

Do you support all printer brands?

We work with all major consumer and small-office brands, including HP, Canon, Epson and Brother, as an independent third-party provider.

What if my printer has a hardware fault?

We can identify likely hardware faults during diagnosis and explain your options, but we do not perform physical repairs. If it is hardware, you will know before you spend money on support you do not need.

Printer Support

Printers have a talent for failing at the worst moment — usually right before something important needs to be printed. Our technicians work with inkjet and laser printers of all major brands every day, so the problem that has kept you stuck for hours is usually one we have solved many times before.

We connect to your computer remotely and handle the technical part while you watch. You stay in control of the session from start to finish, and we explain what we are doing in plain language.

Call +1 888-406-8086 Request Support

What we help with

New printer setup and first-time installation
Printer shows "offline" or "not responding"
Wireless (Wi-Fi) printing that stops working
Installing or updating printer drivers and software
Streaks, faded pages and other print quality issues
Setting up scanning and scan-to-email

Common problems we fix

Printer says it is offline

Usually a stalled print queue, a changed network address or a driver glitch. We clear the queue, reconnect the printer and make the fix stick.

Print jobs disappear

Documents go to the printer and nothing comes out. We trace the job from your computer to the printer and repair the broken link.

Printer works on one device only

Your laptop prints but your phone or second computer does not. We set up every device in the house on the same printer.

New Wi-Fi, dead printer

A new router or password breaks the printer's connection. We rejoin it to your network and re-add it on your computers.

How it works

1

Tell us about the problem

Call or use the support form. Describe it in your own words — we take it from there.
2

Approve your quote

After a free first look, you get a clear price. Nothing starts until you say yes.
3

Watch the fix happen

In a secure session you control, we fix the issue and confirm everything works before finishing.

What to have ready

The printer powered on and near the computer
Your Wi-Fi network name and password, if the printer is wireless
The printer's brand and model number (on the front or top label)
Any error code or message shown on the printer's screen

Remember: we never ask for banking passwords or card PINs, and you can end the session at any time.

Printer Support FAQs

Need printer support now?

Call us toll-free or send a support request. We quote the price before any work begins — and you approve it first.