Are you Apple support?

No. Pro PC Support is an independent third-party provider. macOS and Mac are Apple products, and we support them as outside experts.

My Mac is several years old — is it worth helping?

Often yes. Many older Macs run well after a cleanup and a proper update. We diagnose first and give you an honest opinion before any charge.

Do Macs need antivirus?

macOS has strong built-in protection. We explain what is already there, remove any "cleaner" apps causing harm, and add extra protection only if your situation calls for it.

Can you move everything from my old Mac to a new one?

Yes. We use Apple's own Migration Assistant and verify your files, photos, email and settings arrived safely.

Mac Support

Macs are dependable machines, but they are not magic — updates stall, storage fills up, and Wi-Fi occasionally develops a mind of its own. Our technicians work on iMacs, MacBooks and Mac minis running current macOS versions every day.

We keep your Mac the way Apple intended: clean, updated and backed up, without loading it with "cleaner" apps it never needed.

Call +1 888-406-8086 Request Support

What we help with

macOS updates and upgrades that will not install
Slow performance and the spinning beach ball
Wi-Fi and Bluetooth connection problems
Time Machine backup setup and checks
Installing and removing apps properly
New Mac setup and moving data from an old machine

Common problems we fix

The spinning beach ball

A Mac that constantly stalls usually has a full disk, too many login items or an app misbehaving. We find which and fix it.

Update will not install

Failed macOS updates are often a storage or permissions issue. We prepare the system properly and get the update through.

Wi-Fi drops or will not join

We reset the right network settings — not all of them — and get a stable connection back.

No backup, ever

We set up Time Machine with your external drive so your photos and documents are protected automatically from now on.

How it works

1

Tell us about the problem

Call or use the support form. Describe it in your own words — we take it from there.
2

Approve your quote

After a free first look, you get a clear price. Nothing starts until you say yes.
3

Watch the fix happen

In a secure session you control, we fix the issue and confirm everything works before finishing.

What to have ready

Your Mac signed in with an administrator account
Your Apple ID email, if the task involves the App Store or iCloud
An external drive, if we are setting up backups
The Mac plugged into power

Remember: we never ask for banking passwords or card PINs, and you can end the session at any time.

Mac Support FAQs

Need mac support now?

Call us toll-free or send a support request. We quote the price before any work begins — and you approve it first.